Frequently Asked Questions
before scheduling your first therapy session
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Where are you located?
We currently have two locations for meeting in person and also provide online options! Locations include:
Birtle – 4-907 Main Street
Dana, Kelly, and Kristen see clients in-person in our Birtle office.
Russell – 300 Main Street
Dana sees clients in this space on Fridays.
How do I know which therapist to work with?
When you contact Valley Art Therapy to set up a session, we will talk with you to determine what therapist may best suit your needs. Check out Our Team page to learn more about our therapists and see who feels like a fit for you. Therapists’ training and specialization, fees, and availability may help you decide with whom you would like to work.
What will my first session be like? (I’m feeling nervous.)
The first session can feel a bit scary but don’t worry, we are right there to support you! The first session is really focused on you and your therapist getting to know one another and developing a positive relationship which is the foundation for your therapeutic work. Your therapist will explain their therapy approach, review policies, and discuss privacy/confidentiality. You will work together to determine your goals, as well as the frequency of sessions and length of treatment. Your therapist may ask you some questions about your history or intake information, but the primary work in this first session is building your sense of safety and developing stabilization and self-regulation strategies.
How long are sessions?
Sessions are about 50 minutes long. Longer sessions are available, and can be scheduled as appropriate.
How many sessions will I need?
Each person is unique, so the number of sessions required depends on your therapy goals and needs. Some people come for just a few therapy sessions, while others come for months or years. For clients who have experienced trauma or have co-occurring disorders, longer treatment is most appropriate.
How often do I need to come?
As you begin therapy, it can be helpful to come for weekly or bi-weekly sessions. We will collaborate together to find a frequency that works for you and your therapy goals, taking into consideration finances, schedules, and travel.
What are the fees?
Therapy session fees range depending on the therapist and session length. You can expect to pay around $100 to $140 for a 50-minute session. Sessions with our intern/practicum students are offered at a lower rate.
What forms of payment do you take?
Payment can be made by cash, cheque (payable to Valley Art Therapy Ltd.), or e-transfer (email@example.com). Credit card payments can also be made through our Jane platform.
Do you take insurance?
We do not do any direct billing for insurance. You pay for the session and will be given a receipt with your therapist’s credentials that you can provide to your insurance for possible reimbursement. Each insurance provider has their own criteria, so check with your insurance provider to see if sessions with your therapist can be covered. We are happy to provide you with a therapist’s credentials in advance to explore pre-approval with your insurance provider.
How do I book an appointment?
Call our Valley Art Therapy office 204 842-3869, or email firstname.lastname@example.org to book a session. We will talk with you to find the right-fit therapist and schedule a time for your first session. You can also check out our online booking option - https://valleyart.janeapp.com
What if I have to cancel my session?
Life happens! There may be times when you have to cancel or reschedule your session. Contact your therapist directly to make any changes to your booked appointments. You can also log in to your Jane account to cancel or reschedule sessions. NOTICE OF CANCELLATIONS MUST BE GIVEN 24-HOURS IN ADVANCE.
Because your session time is saved especially for you, you will billed the session fee for late cancellations or missed appointments. Please be sure to cancel your session at least 24-hours in advance in order to avoid being charged.